Delivery & returns

How long does it take until I receive my order?

• Once you place your order, we create an individual pattern based on your measurements and begin production.

  Our products vary in complexity, hence they have different production times. Below you can find an overview of the current production time for each product. Please remember that this does not include the shipping time which varies depending on shipping provider and typically lies between 1 and 4 days.

  • Extra Heavy Cotton T-Shirt / Long-Sleeve - 7-10 days
  • Cotton Hoodie - 7-10 days
  • Knit Shirt - 7-14 days
  • Half-Zip Sweatshirt - 7-10 days
  • Merino Polo Pullover - 7-14 days
  • Cotton Sweatshirt - 7-10 days
  • Pique Polo Shirt - 7-10 days
  • Merino Cardigan - 21-28 days
  • Winter Wool T-Shirt - 7-10 days
  • Extra Heavy Cotton T-Shirt - 7-10 days
  • Zip Cotton Hoodie - 7-10 days
  • Merino Open Collar Pullover - 7-14 days
  • Winter Wool T-Shirt / Long-Sleeve - 7-10 days
  • Merino Sweater - 21-28 days
  • Winter Wool Turtle-Neck T-Shirt - 7-10 days
  • Merino V-Neck Sweater - 21-28 days
  • Cotton T-Shirt - 7-10 days
  • Lyocell T-Shirt - 7-10 days
  • Wool T-Shirt - 7-10 days
  • Pique T-Shirt - 7-10 days
  • Cotton Pocket T-Shirt - 7-10 days
  • Cotton T-Shirt / Long-Sleeve - 7-10 days
  • Wool T-Shirt / Long-Sleeve - 7-10 days
  • Lyocell T-Shirt / Long-Sleeve - 7-10 days
  • Cotton Hi-Neck T-Shirt - 7-10 days
  • Wool Hi-Neck T-Shirt - 7-10 days
  • Cotton Hi-Neck T-Shirt / Long-Sleeve - 7-10 days
  • Wool Hi-Neck T-Shirt / Long-Sleeve - 7-10 days
  • Pique Polo Shirt / Long-Sleeve - 7-10 days
  • Pique Shirt - 7-10 days
  • Oxford Shirt - 7-14 days
  • Merino Pullover - 7-14 days
  • Merino Hi-Neck Pullover - 7-14 days
  • Merino Turtle-Neck Pullover - 7-14 days
  • Heavy Merino Sweater - 7-14 days
  • Heavy Merino Cardigan - 7-14 days
  • Lyocell Undershirt - 10-14 days
  • Wool V-Neck T-Shirt - 7-10 days

  We always display the delivery time for your order before you check out. You will also receive email updates during the production process to keep you in the loop. If you are in doubt about receiving items on time, please contact our customer success team via the chat function on the website.

  Shipping depends on where you are in the world (we produce in and ship from Europe). Depending on your market, you can pay for quicker shipping.

  We have cut our average production time for made-to-order T-Shirts from 18 days in 2018 to 7 days in 2021. Our supply chain team is working on applying LEAN manufacturing to make Made to Order smoother and more efficient over time. In the future, you can expect these delivery times to keep decreasing.